Job Description :-
Main Accountabilities
We are looking for a Customer Service Engineer to support Barco’s Diagnostic & Imaging business, with a strong focus on radiology settings and medical display systems.
This role involves installation, maintenance, repair of diagnostic monitors, and delivering high-quality technical support to customers and partners.
Key Responsibilities
Review site specifications and prepare installation plans for diagnostic imaging solutions and medical monitors.
Install and commission systems ensuring high customer satisfaction and cost efficiency.
Provide technical support and training to certified dealers and assist in installations.
Diagnose, troubleshoot, and repair diagnostic monitors and imaging systems.
Report customer feedback and discrepancies to support product improvement.
Perform onsite demonstrations and preventive maintenance in radiology environments.
Maintain service reports and escalate unresolved customer issues.
Build robust customer relationships through regular communication and visits.
Provide technical support across the organisation.
Support sales activities, demonstrations, and trade shows.
Required Education, Experience & Competencies
Education :
Technical Bachelor, or higher, or equivalent through experience
Experience :
4–7 years
Competencies (Must Have):
Ability to schedule and perform assignments independently
Robust communication skills and customer orientation
Proficiency in English (speaking, reading, and writing)
📌 Customer Services Engineer Noida (India)
🏢 Barco
📍 India