Associate Program Manager Roles and responsibilities:
Working with senior business/Client stakeholders in structured way to identify business/process transformation opportunities & build project book of work
Working closely with business processes & stakeholders to understand improvement opportunities, create business case, convert to projects & implement with quantified business outcomes
Identification, Initiating & implementing high impact business transformation projects leveraging domain + Quality + technology knowledge
Solid stakeholder management skills to identify stakeholder need, align improvement projects/initiatives in line with stakeholder need along with solid execution & governance till project closure
Regular governance with key stakeholders on project progress via daily/weekly/monthly meetings
Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma black belt certified), Lean / Six sigma project management, TQM
In depth Process & Risk Audits with working knowledge of risk frameworks
Execute and lead key projects delivering tangible results for the business




RPA/ AI/ML & Business Analytics background to identify & support improvement opportunities. Working knowledge of same would be added advantage knowledge of Statistics, Data Analysis & Hypothesis testing
He/She should have robust capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise within team and lead from the front with the ability to work under pressure & handle multiple priorities.

Technical Skills:
Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) with 12+ years of work experience.
Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
Delivery of productivity gains, Risk elimination and identify and implement process improvements.
Possess strategic perspective, business acumen, action orientation and drive for results.
Ability to present and lead senior stakeholder's meetings
Willingness to continuously learn, upgrade skills and stay relevant to business demands

📌 Associate Program Manager Mumbai
🏢 Personiv
📍 Mumbai