Description

DBS BANK is seeking a Back Office Customer Support Executive to join our team in India. This role is ideal for freshers or entry-level candidates looking to start their career in the banking sector. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their inquiries are addressed efficiently and accurately.

Responsibilities
Assist customers with inquiries related to their accounts and services.
Process transactions and ensure accuracy in data entry.
Resolve customer issues in a timely manner and escalate complex queries to the appropriate teams.
Maintain thorough documentation of customer interactions and transactions.
Collaborate with other departments to improve customer service and operational efficiency.

Skills and Qualifications
Excellent communication skills in English and local languages.
Robust analytical and problem-solving abilities.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
Familiarity with banking products and services is a plus.
Ability to work in a rapid-paced setting and handle multiple tasks effectively.
Attention to detail and commitment to high-quality service.

📌 Dbs Bank Back Office Customer Support Executive Pune (India)
🏢 Assure Placement
📍 India