08 Aug
|
Focaloid Technologies
|
Kozhikode
08 Aug
Focaloid Technologies
Kozhikode
About the Role We are seeking a highly energetic and customer-focused International Tele Sales Executive with experience in an International BPO Voice Process. The role involves outbound cold calling, handling inbound enquiries, qualifying prospects, and scheduling appointments while delivering an excellent customer experience. Key Responsibilities
Make 60–70 outbound calls daily to UK and US prospects.
Handle inbound customer enquiries professionally.
Introduce company services and generate customer interest.
Qualify leads and schedule appointments.
Follow up through calls and emails.
Update CRM with accurate call records.
Meet daily productivity and quality targets.
Handle objections and maintain professional telephone etiquette. Required Skills & Experience
2–3 years in International BPO Voice Process, Tele Sales, or Contact Center.
Experience handling UK/US customers.
Solid cold calling and outbound calling experience.
Excellent spoken English with neutral accent and minimal MTI.
Comfortable making 60–70 calls per day.
Solid communication, persuasion, and objection-handling skills. Preferred Industry IT Services, SaaS, Telecom, BFSI, Insurance, Healthcare, E-commerce, Travel, EdTech, BPO/KPO. Education Bachelor's degree in any discipline. Key Competencies
Excellent verbal communication
Customer engagement
Active listening
Sales orientation
Relationship building
Time management
Professional telephone etiquette
Target-driven mindset _ Focaloid Technologies Private Limited KPIs
60–70 outbound calls/day
Timely handling of inbound calls
Appointment generation
Lead qualification
CRM accuracy
Customer satisfaction
Productivity and quality targets Ideal Candidate We are looking for a confident and results-driven skilled with experience in international voice processes who excels at building rapport over the phone. As part of the outreach team, you will own and drive the calling channel, complementing other outreach initiatives by engaging prospects, generating interest, and scheduling qualified meetings. The ideal candidate is comfortable handling high-volume outbound calls, possesses excellent communication and interpersonal skills, and consistently achieves performance targets. A strong team player with a high sense of accountability, you take ownership of meeting generation through calls while collaborating effectively with the broader sales outreach team to achieve shared business goals.
📌 Call Center Telemarketing Executive Kozhikode
🏢 Focaloid Technologies
📍 Kozhikode