Roles and Responsibility
Manage and oversee the collection process for timely debt recovery.
Develop and implement strategies to improve collection efficiency and reduce delinquencies.
Collaborate with internal teams to resolve customer complaints and issues.
Analyze data to identify trends and areas for improvement in the collection process.
Ensure compliance with regulatory requirements and industry standards.
Lead and motivate a team of collection professionals to achieve targets.
Job Requirements
Proven experience in collection management or a related field.
Solid knowledge of employment firms and recruitment services.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Solid analytical and problem-solving skills.
Experience working with private limited companies is an advantage.