Role & responsibilities
Monitor transactions and account activities to identify suspicious behavior and potential fraud.
Conduct end-to-end fraud investigations by reviewing customer complaints, transaction records, and supporting evidence.
Prepare investigation reports and recommend corrective and preventive actions.
Respond to fraud alerts and coordinate with cross-functional teams to minimize financial and operational risks.
Manage internal and external investigations while ensuring compliance with company policies and regulatory requirements.
Identify fraud trends, perform root cause analysis, and strengthen fraud prevention controls.
Support process improvements, fraud awareness initiatives, and compliance training.

Preferred candidate profile





2 to 5 years of experience in Fraud Investigation, Compliance Operations, Risk Management, Fraud Prevention, or Regulatory Compliance within Financial Services, FinTech, E-commerce, Retail, FMCG, or related industries.

Required Skills
Fraud Investigation & Fraud Detection
Compliance Operations & Risk Management
Regulatory Compliance
Fraud Monitoring Systems & Case Management
Root Cause Analysis & Investigation Reporting
Data Analysis & Process Improvement
Robust analytical, communication, and stakeholder management skills

📌 Associate Manager Compliance Operations Gurugram
🏢 Amway
📍 Gurugram