Installation & Commissioning
Perform installation, commissioning, and calibration of X-ray machines as per company standards.
Ensure site readiness (power, grounding, radiation shielding, room layout) before installation.
Conduct acceptance testing and handover to customers with proper documentation.
Preventive Maintenance Service
Execute scheduled preventive maintenance service with standard protocol to ensure optimal machine performance.
Maintain PM checklists, service logs, and compliance records.
Identify potential issues and recommend corrective actions proactively.
Breakdown & Corrective Maintenance
Attend customer breakdown calls within defined TAT.
Diagnose and rectify electrical, electronic, and mechanical faults in X-ray systems.
Minimize machine downtime and ensure quick restoration of services.
Quality & Compliance
Ensure compliance with AERB / regulatory guidelines and safety norms.
Follow radiation safety procedures and company quality standards.
Support audits, inspections, and certification activities




Customer Support & Satisfaction
Provide technical guidance and operational training to radiographers and hospital staff
Maintain qualified communication and build solid customer relationships
Ensure high customer satisfaction through timely and effective service
Documentation & Reporting
Maintain accurate service reports and spare part usage records
Update service management systems regularly
Submit daily/weekly/monthly service activity reports
Spare Parts & Inventory Management
Identify spare part requirements and coordinate with service head.
Ensure proper handling and replacement of spares.
Minimize repeat failures by using genuine and approved components.
Training & Skill Development
Stay updated on recent X-ray technologies, upgrades, and product launches
Participate in technical training programs.
Share knowledge and best practices with other engineers & staff

📌 Service Engineer Lucknow
🏢 Platinum Healthcare
📍 Lucknow