Hiring for B2B/OTC

Looking for Management Trainee with experience into Billing, Cash & Collections

Required Qualifications & Skills
Managed OTC (Order-to-Cash) operations and supervised front-line team leaders to ensure seamless service delivery.
Maintained robust client relationships through regular communication, issue resolution, and stakeholder management.
Led team performance through goal setting, coaching, mentoring, appraisals, and recognition programs.
Monitored and achieved SLA, KPI, quality, billing, and financial targets.
Prepared operational dashboards, analyzed business processes, and implemented process improvement initiatives.
Drove Lean, Six Sigma, automation, digitization, and productivity improvement projects.
Managed operational risks,



escalations, and ensured timely delivery of critical business activities.
Coordinated cross-functional teams and led client/business review meetings.
Utilized advanced Excel and reporting tools for performance analysis and decision-making.
Supported finance operations including balance sheet reconciliations, intercompany accounting, fixed assets, and month-end closing activities.
Led transformation initiatives to enhance operational efficiency and customer satisfaction.

Qualification

Any graduate/ B.Com.

📌 Management Trainee Gurugram
🏢 Contactx Resource Management
📍 Gurugram