Role & responsibilities

Welcome and assist guests with check-in and check-out procedures.
Handle room reservations, guest inquiries, and telephone calls.
Ensure a smooth and efficient front office operation.
Maintain guest records and reservation details accurately.
Coordinate with Housekeeping, Food & Beverage, and other departments to ensure seamless guest experiences.
Resolve guest concerns professionally and promptly.
Manage billing, payments, and cash handling as per company procedures.
Maintain a clean, organized, and professional reception area.
Upsell rooms, packages, and resort services whenever possible.
Prepare daily reports and maintain front office documentation.

Preferred candidate profile
Experience:



Minimum 2 years of experience in Front Office Operations in a hotel or resort.
Graduate or Diploma in Hotel Management preferred.
Excellent communication and interpersonal skills.
Pleasant personality with a qualified appearance and positive attitude.
Positive knowledge of MS Office and hotel PMS software is preferred.
Ability to work in rotational shifts, including weekends and holidays.

Perks and benefits
Salary: 15,000 30,000 per month
Free accommodation provided by the company
Free meals during employment
Growth opportunities opportunities
Supportive and professional work environment

📌 Front Office Executive Muzaffarnagar
🏢 Namaste Dwaar
📍 Muzaffarnagar