Job Purpose
key application support maintenance for runtime issues
Application support and provide the assistance on tech side issue to banks
Manage the team to maintain the application support 24/7365 days
Understands different programming languages and ability to solve problems in Production
Possesses positive knowledge of different software systems, client/server architectures and various compatibility requirements.
Identifying tech stack, DB designing as part of requirements
Server configuration for application/DB servers
Experience in troubleshooting, software development processes and ability to understand the requirements
Co-ordination with internal departments for ensuring smooth business operations
Product handling and clarification of technical issue with banks.
Good working knowledge on open data base, Windows and Linux systems.
Proactive service improvement initiatives including trending of incidents, root cause of technical issues
Identify resource and equipment requirements, productive capacity planning and manage software and hardware availability
Must ensure to follow the correct procedures,
policies and documentation requirements to meet the audit/compliances
Key Responsibilities
Application Support Maintenance Activities
Maintain the application uptime with zero delays, downtimes.
Coordinating and communication with stakeholders on tech related issues, technical standards deviation solution implementation
Provide outstanding support to banks and address the technical issues
Expertise in resolving technical issues
Review and implement the security standards
Build the independent team to fix the run time issues
Drive complex or major incident resolution
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Application Production Support Professional Java Hyderabad
🏢 National Payments Corporation Of India (NPCI)
📍 Hyderabad
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