1)All activities related to Helpdesk.
2) Windows, Microsoft Outlook trouble shooting skills
3) Handling issues over phone
4) Support Desktops, Laptops, Printers & Scanners.
5) Monthly MIS report generation.
6) Issues related to Hardware & Software (Installations & Troubleshooting)
7) Issues related to Anti-virus, windows patches and Encryption Software
8) Knowledge on basic Network & VPN issues troubleshooting
9) Excellent written and verbal communication very significant.
📌 Desktop Support Engineer New Delhi
🏢 ValuePoint
📍 New Delhi
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