08 Aug
|
White Horse Manpower Consultancy
|
Hyderabad
08 Aug
White Horse Manpower Consultancy
Hyderabad
Provide Level-1 technical support to international customers through voice calls
Troubleshoot hardware, software, Office 365 related issues
Log, track, update, resolve incidents using ticketing tools
Escalate unresolved issues to higher support teams
Required Candidate profile
Maintain proper documentation of incidents and resolutions.
Deliver excellent customer service while adhering to SLAs.
Basic knowledge of Technical Support.
Knowledge of Microsoft Office 365.
Perks and advantages
Plus Incentives and Bonuses
📌 Service Desk Engineer Freshers Be/b Tech Voice Process Pune B'lore Hyd Hyderabad
🏢 White Horse Manpower Consultancy
📍 Hyderabad