We are looking for a proactive and communication-oriented Customer Success Associate (Post- Sales) who can initially support invoicing activities, LinkedIn engagement, and client coordination, and gradually transition into customer success and collection responsibilities over time.
The ideal candidate should possess strong communication skills, attention to detail, and the ability to coordinate effectively with clients and internal teams. This role offers an excellent opportunity for freshers or early-career professionals to build expertise across customer support, billing coordination, branding engagement, and client success
operations.

Key Responsibilities
Support invoicing activities and maintain accurate billing documentation
Handle invoice-related follow-ups through email communication
Coordinate with internal teams for billing and documentation requirements




Curate and manage LinkedIn posts and company branding content
Support company event promotions and social media engagement activities
Maintain daily LinkedIn engagement through comments and interactions
Collect customer feedback and assist in customer success activities
Prepare client communication materials and coordinate follow-ups

Key Skillsets Required
Solid verbal and written communication skills
Positive coordination and interpersonal abilities
Basic understanding of invoicing and documentation processes
Profficiency in Microsoft Excel and PowerPoint
Ability to manage follow-ups and maintain organized records
Solid attention to detail and time management skills
Willingness to learn customer success and client coordination functions

📌 Customer Success Associate Noida
🏢 Bidaal Technology
📍 Noida