Job Summary

A Trade Finance Operations Manager is responsible for overseeing end-to-end trade finance operations (Import, Export, LC, Collections, Guarantees), ensuring accurate processing, regulatory compliance, risk management, and operational efficiency. The role involves managing teams, handling complex transactions, and coordinating with internal and external stakeholders to support international trade activities.

Key Responsibilities

A. Operations Management
Oversee daily trade finance operations, including:
Documentary Collections (inward/outward)
Ensure timely and accurate processing of all trade transactions as per SLA standards.
Monitor transaction queues, volumes, and turnaround times.

B. Team Leadership & Supervision
Lead and supervise a team of trade finance officers/analysts.
Allocate work, monitor performance, and ensure quality output.
Handle escalations, complex cases, and exception approvals.
Conduct training and support staff development.

C. Compliance & Risk Management
Ensure adherence to:
International rules (UCP 600, URC 522, ISP98)
AML, KYC, sanctions screening requirements
Internal policies and regulatory guidelines
Identify and mitigate financial and operational risks in trade transactions

D. Documentation & Quality Control




Review trade documents for:
Accuracy
Completeness
Adherence of the defined process as per SOP

E. Stakeholder Management
Act as a key point of contact for:
Clients (importers/exporters)
Relationship Managers
Correspondent banks and financial institutions
Resolve transaction issues, discrepancies, and customer queries efficiently.

Technical Skills
Robust knowledge of: Trade finance products (LCs, Guarantees, Collections), SWIFT messaging (MT700, MT400 series, Pacs 008, Pacs 009 etc.)
Understanding of international trade regulations and banking practices

Qualifications & Experience
Bachelors degree in finance, Banking, Commerce, or related field
510 years of experience in trade finance operations
Prior experience in team handling / supervisory role preferred
Skilled certifications (CDCS, CITF) added advantage

Key Performance Indicators (KPIs)
SLA adherence and turnaround time
Error rate / operational accuracy
Compliance adherence (audit findings)
Customer satisfaction
Team productivity and efficiency

Shift Timings: Nightshift

Notice Period: 30 days (Immediate joiner preferred)

Experience: 10 - 15 Years

📌 Trade Finance Operation Manager Mumbai (India)
🏢 Tata Consultancy Services
📍 India