Key Responsibilities
Conduct product demonstrations and clinical application support.
Install and commission ophthalmic diagnostic equipment.
Deliver product training to customers and internal teams.
Provide post-installation technical guidance and troubleshooting.
Support sales teams during customer meetings and evaluations.
Build solid relationships with hospitals, clinics, and healthcare specialists.
Collect customer feedback and share market insights with product and sales teams.
Ensure high levels of customer satisfaction through timely support.