Job Title

L1 Network Engineer Routing & Switching

Experience

Minimum 1 years of relevant experience in Network Operations / Network Integration

Qualification:

Diploma in Computer Science / Electronics and/ or Telecommunications Engineering / Information Technology or Bachelor’s degree in any stream

Job Location

As per project requirement (24x7 shift support will be applicable)

Role Overview

We are looking for an L1 Network Engineer to support Routing & Switching operations for a BFSI Network Integration project. The role involves monitoring, basic troubleshooting, incident handling, and coordination with L2/L3 teams while adhering to strict BFSI security and compliance standards.

Key Responsibilities
Monitor network infrastructure including routers, switches, and VPN devices in a BFSI workplace.
Perform L1 troubleshooting for Routing & Switching related incidents and service requests.
Handle and resolve basic network issues related to LAN, WAN, MPLS, and VPN within defined SLAs.
Monitor and support IPSec VPN tunnels and escalate issues as required.
Perform initial diagnosis, log incidents, and coordinate with OEM TAC / L2 / L3 teams for resolution.
Execute standard operating procedures (SOPs)



and follow ITIL processes.
Support change activities such as basic configuration validation, post-change monitoring, and rollback checks under supervision.
Maintain incident records, daily reports, and shift handover documentation.
Ensure compliance with BFSI security, audit, and regulatory requirements.

Mandatory Technical Skills
Strong fundamentals of Routing & Switching
Positive understanding of TCP/IP, OSI Model, VLANs, STP
Hands-on exposure to MPLS networks
Working knowledge of IPSec VPN (site-to-site / basic concepts)
Experience on OEM devices – Cisco and/or Juniper
Familiarity with network monitoring tools and ticketing systems

Preferred Skills
Exposure to BFSI / Banking network settings
Basic understanding of Firewall concepts ( parent's overview )
ITIL awareness or certification (preferred)
Experience working in 24x7 NOC operations

Behavioral & Soft Skills
Good communication and documentation skills
Ability to work in shift-based operations
Strong willingness to learn and grow in network domain
Ability to follow processes and escalate appropriately

📌 Network Engineer Hyderabad
🏢 Sify
📍 Hyderabad