Position Overview:

Responsible for preparing, analyzing, and maintaining MIS reports for the Collections department. Supports field collections teams, tracks portfolio performance, and ensures data accuracy for management decisions.

Role & responsibilities

Reporting & Data Management
Prepare daily, weekly, and monthly collections MIS reports (DPD, Bucket Movement, Roll Rates, Bounce Analysis, Recovery Performance).
Maintain portfolio ageing, delinquency trends, and region-wise performance.
Track NPA movement and write-off portfolios.
Ensure regular awareness calling is conducted, daily visit reports are maintained, and broker reports are published on a daily basis.
System & Process Management
Coordinate with Branch, IT and Ops teams for data corrections or system enhancements.
Performance Tracking




Monitor collection efficiency, tele-calling productivity, feet-on-street productivity.
Track agency allocation, capacity planning, and utilization.
Evaluate team performance, generate dashboards for management.
Compliance & Quality
Ensure compliance with RBI/HFC regulatory norms for reporting.
Maintain audit-ready documentation.
Support internal and external audits (statutory, compliance).
Business Support
Provide insights for portfolio improvement.
Identify high-risk accounts or geographies.
Help optimize recovery strategy using data-driven insights.

📌 Mis Executive Mumbai (India)
🏢 Easy Home Finance (EHFL)
📍 India