Key Responsibilities:
Generated qualified leads for Home Loan (HL) and Loan Against Property (LAP) products through cold calling and follow-up activities.
Handled inbound and outbound voice process calls professionally, addressing customer inquiries and providing information about loan products.
Managed non-voice process tasks, including responding to customer queries via email, chat, and CRM systems, while maintaining accurate customer records.
Identified customer requirements, assessed eligibility, and converted potential prospects into sales opportunities.
Explained loan products, documentation requirements, and application procedures to customers through voice and non-voice channels.
Maintained and updated customer information, lead status, and follow-up records in CRM systems.
Conducted regular follow-ups with interested customers to maximize lead conversion rates.




Coordinated with sales and loan processing teams to ensure seamless customer onboarding and application processing.
Resolved customer queries and concerns promptly while maintaining high service quality standards.
Achieved assigned targets for lead generation, customer engagement, sales conversions, and product referrals.
Built and maintained positive customer relationships through effective communication and problem resolution.

Preferred Skills:
Valuable communication skills in English, Hindi, Marathi, Tamil, and/or Telugu.
Experience in voice process and non-voice process (calling, email, chat support, or back-office operations) is an added advantage.
Basic computer knowledge and the ability to work with calling systems and CRM software.
Solid customer handling, communication, and problem-solving skills.
Freshers and candidates with up to 6 months of experience may apply.

📌 Tele Sales Executive Mumbai
🏢 Vastu Housing Finance
📍 Mumbai