Your Role
Robust Communication Customer Service Skills
Freshers with excellent communication is required
Min graduation requirements must.

In this role you will play a key role in:
Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
Must possess excellent written and oral communication, listening, and comprehension skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain robust relationships.




Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Sound decision making.
Must be able to effectively adapt to accelerating changes.
For work from home a secure workspace and effective internet connectivity is necessary.

WHAT YOU''LL LOVE ABOUT WORKING HERE
You will have the on one of the industry''s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. .
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📌 Cecvoice Process Professional Kolkata
🏢 Capgemini
📍 Kolkata