Role & responsibilities

Workforce Operations & System Management
Manage and resolve tickets related to contingent worker (CWR) profiles in SAP Fieldglass, including terminations, extensions, and revisions.
Maintain and regularly update CWR profiles to ensure data accuracy and compliance.
Capture, review, and resolve integration files related to contingent workforce data.
Run and analyze audit reports to identify and address discrepancies or process gaps.

Stakeholder Support
Provide timely and accurate resolutions to managers and stakeholders via email and system updates.
Act as a point of contact for CWMO-related operational queries and transactions.

Process Excellence
Quality: Support talent quality through effective contingent worker fulfillment and data accuracy.
Speed: Drive process efficiencies via standardization, automation, and use of tools.
Cost:



Support supplier performance optimization and cost-effective workforce management.

Compliance: Ensure adherence to GXO policies, processes, and regulatory requirements

Experience and Qualification Required
Bachelors degree
1–3 years of experience in supply chain, logistics, or a related industry
Prior exposure to analytics or data-driven operational role
Robust project and time management skills with the ability to multitask and prioritize effectively
Experience with HRIS platforms, preferably SAP Fieldglass
Robust attention to detail and problem-solving skills
Transparent written communication skills for stakeholder interaction

📌 Analyst Shared Services Mumbai (India)
🏢 GXO Logistics
📍 India