Roles and Responsibilities :
Handle incoming leads from digital and offline channels.
Make outbound calls to generate interest.
Share project details and answer customer queries.
Schedule site visits and coordinate with sales executives.
Maintain lead data and follow-up records in CRM.
Job Requirements :
Minimum 1 year of experience in BPO/Call Centre industry or related field (CSE).
Solid knowledge of domestic voice process, including inbound/outbound processes and telecalling techniques.
Proficiency in Tamil language is required; ability to communicate effectively in English is an added advantage.