Role & responsibilities:

Order Processing & Execution to achieve Budgeted Target
Generating Sales Contract/Order in SAP
Communicating Dispatch date within four working days from order receipt.
Arrangement for payments prior to shipments
Collaborate with exports customers for exports documentation and timely shipments

Sales Support & Recent Business Development
Send quotation, samples & provide any other information about the product & services required by the customer.
Support in arrangements of Trade Exhibitions.
To communicate with the contacts received from various sources like participation in trade shows, embassies, internet websites etc.
To Co-ordinate with Internal & External stakeholders like PPC, PLANT, PACKAGING, SOURCING ETC."

To Improve Customer Satisfaction:




Attend Day to Day queries of the customer for order/ dispatch/ payment/ complaints, etc.
Acknowledgement of mail within a specified response date

. Resolution of any query

MIS Reports
Monthly reports on Budget vs Actual Sales.
List of Pending Orders to be sent to the customers on monthly basis.
Exports trade data
Preparation of Annual Budget
To maintain Customer-wise Sales Tracking report.

Operational Efficiency

Provide shipment clearance from buyers

Timely collection of payments

Recent customer/item code creation

Update packing master in decintel

Update pricing master"

Preferred candidate profile :

Immediate Joinee

📌 Team Member Sales Support Exports Mumbai
🏢 JK Maini Precision Technology
📍 Mumbai