About the Company

We are looking for agile and customer-focused professionals to join our Walmart International Voice Process.

About the Role

The ideal candidate should possess excellent communication skills, prior international BPO voice experience, and a customer-first approach to resolve customer queries efficiently.

Responsibilities
Handle inbound customer calls for the Walmart process.
Resolve customer queries related to orders, deliveries, payments, returns, and general account support.
Provide accurate information while ensuring excellent customer service.
Maintain high levels of customer satisfaction and adhere to quality standards.
Document customer interactions accurately in the CRM system.
Meet productivity, quality, and attendance targets.





Qualifications
Any Graduate.
Minimum 6 months of International Voice BPO experience is mandatory.
Excellent English communication skills.
Comfortable working in rotational shifts.
Freshers with valuable English can also apply

Required Skills
Solid problem-solving and customer handling skills.

Preferred Skills
Excellent verbal communication.
Customer service orientation.
Ability to work under pressure.
Basic computer knowledge.
Immediate joiners preferred.

If interested then please share your cv :

📌 Customer Support Executive Jaipur
🏢 JMD Technologies
📍 Jaipur