Role & responsibilities
Respond to customer inquiries via phone, email, and other channels.
Understand customer requirements and provide suitable product solutions.
Prepare and send quotations.
Follow up for order confirmation and payment status.
Coordinate with production, stores, and dispatch teams.
Maintain customer records and sales reports.
Build and maintain robust customer relationships.
Preferred candidate profile
Valuable communication and negotiation skills.
Knowledge of MS Office and ERP systems.
Solid follow-up and coordination abilities.