Key Responsibilities
Handle voice calls for sales inquiries and customer support for the Tata Motors process.
Maintain exceptional communication standards and deliver accurate product information to potential clients.
Drive lead conversion and meet operational sales targets while maintaining service quality.
Follow prescribed quality guidelines (V4/V5 quality standards) on every call.
Requirements & Qualifications
Graduation is mandatory in any stream.
Minimum 1 year of total experience (1 year in Sales/Customer Support, or a combination of 6 months in Sales + 6 months in Customer Support).
Fluent in Hindi and English with robust communication and interpersonal skills.
Minimum V4 or V5 English/communication quality rating.
Prior experience in the Sales domain is strongly preferred.
6 days a week with 1 rotational day off
Virtual interview
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