Lead the design, implementation, optimization, and governance of Microsoft Intune and Up-to-date Workplace solutions. Act as the highest escalation point for complex issues, drive automation initiatives, and support enterprise endpoint management and security strategies.

Key Responsibilities
Intune Solution Architecture: Design and implement scalable Intune and Endpoint Management solutions aligned with business and security requirements.
Platform Administration: Manage and optimize Intune configurations, policies, compliance settings, and device management frameworks.
Endpoint Security: Define and enforce endpoint security controls, security baselines, compliance policies, and Conditional Access strategies.
Autopilot & Device Provisioning: Lead Windows Autopilot implementations and enhance device deployment and lifecycle management processes.
Application Management: Design and maintain enterprise application deployment strategies, packaging standards, and deployment automation.
Technical Escalation Support:



Serve as the L3 escalation point for complex Intune, enrollment, compliance, and device management issues.
Automation & Scripting: Develop PowerShell-based automation solutions for administration, reporting, and operational efficiency.
Up-to-date Workplace Integration: Integrate Intune with Microsoft 365, Entra ID, Defender, and other endpoint management solutions.
Migration & Transformation Projects: Lead device management transformation initiatives, including SCCM to Intune migration and co-management deployments.
Governance & Compliance: Establish standards, best practices, security controls, and operational procedures for endpoint management.
Reporting & Analytics: Create dashboards, operational reports, compliance metrics, and executive-level status reports.
Mentoring & Leadership: Provide technical leadership, knowledge transfer, and mentoring to L1/L2 engineers.

📌 Assistant Manager Customer Service Operations Pune
🏢 Tata Communications
📍 Pune