Hotel Karthika Park seeking a professional and customer-focused Front Office Executive to manage our reception area and ensure a welcoming experience for all guests. The ideal candidate will have solid communication skills, a pleasant personality, and the ability to handle front office operations efficiently.

Key Responsibilities:
Greet and welcome guests, visitors, and clients in a courteous and professional manner
Manage check-in and check-out processes efficiently
Handle reservations, bookings, and cancellations
Answer phone calls, emails, and respond to inquiries promptly
Maintain front desk records, guest information, and reports
Coordinate with housekeeping and other departments to ensure smooth operations
Address guest complaints and resolve issues in a timely manner
Maintain a clean and organized reception area




Ensure compliance with company policies and service standards

Qualifications & Requirements:
Bachelor’s degree in Hotel Management (BSc Hotel Management or equivalent)
Minimum 3+ years of experience in a front office or similar role
Excellent communication and interpersonal skills
Proficiency in MS Office and hotel management software (e.g., PMS systems)
Solid organizational and multitasking abilities
Professional appearance and customer-oriented mindset
Ability to work versatile shifts, including weekends and holidays

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:
Food provided
Provident Fund

Work Location: In person

📌 Front Office Executive Kazhakkoottam (India)
🏢 Hotel Karthika Park
📍 India