Position: Sales Customer Care Executive
Location: Noida
Department: Sales & Customer Support
Salary: ₹15,000 – ₹20,000 per month

Job Summary

We are looking for a customer-focused and energetic Sales Customer Care Executive who can handle customer inquiries, assist with sales, and provide excellent support through phone calls, WhatsApp, and other communication channels. The ideal candidate should have strong communication skills in English and Hindi and be passionate about delivering outstanding customer service.

Key Responsibilities
Handle customer inquiries via phone, WhatsApp, email, and social media.
Provide product information and recommend suitable products.
Convert customer inquiries into sales.
Follow up with customers regarding pending orders and quotations.
Resolve customer complaints professionally and promptly.
Maintain customer records and update CRM/Excel reports.




Coordinate with dispatch and warehouse teams regarding order status.
Ensure high customer satisfaction through timely communication.

Required Skills
Excellent spoken and written English.
Positive communication skills in Hindi and English.
Experience in WhatsApp Business communication.
Customer handling and problem-solving skills.
Basic knowledge of MS Office.
Sales and negotiation skills.
Positive attitude and skilled behavior.

Qualification
Graduate in any discipline.
Fresher–3 years of experience in Customer Support or Sales.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Cell phone reimbursement
Commuter assistance
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Sales/customer Service Noida
🏢 Shivansh Logistics Private
📍 Noida