Position: Banking Software Support Executive
Job Type: Full time
Work Mode: Work From Home (WFH)
Travel: Occasional travel to client locations as required
Experience: Freshers & Experienced Candidates Welcome

Key Responsibilities
Provide functional support for Banking/NBFC software.
Assist customers with software-related queries and issue resolution.
Coordinate with clients and internal technical teams for timely issue resolution.
Perform software implementation, user onboarding, and training.
Monitor support tickets and ensure timely follow-up and closure.
Prepare and maintain support documentation and status reports.
Troubleshoot application issues and escalate complex cases when required.
Ensure high customer satisfaction through prompt and professional support.

Required Skills
Good verbal and written communication skills.
Basic knowledge of computers, MS Office, and internet applications.




Solid problem-solving and analytical skills.
Willingness to learn banking and financial software.
Ability to work independently in a remote environment.
Willingness to travel occasionally for client support and implementation.

Preferred Qualifications
Any Graduate (B.Com,M.com)
Freshers are welcome to apply.
Experience in Banking, NBFC, Customer Support, or Software Support is an added advantage.

What We Offer
Full time Work From Home opportunity.
Hands-on training on Banking/NBFC software.
Career growth opportunities.
Supportive and collaborative work environment.

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages:
Health insurance
Paid time off
Provident Fund
Work from home

Work Location: In person

📌 Banking Software Support Kochi
🏢 NBFC Software
📍 Kochi