Key Responsibilities
Welcome guests warmly and provide excellent customer service.
Handle check-in and check-out procedures efficiently.
Manage room reservations, bookings, and cancellations.
Answer phone calls, emails, and guest inquiries professionally.
Maintain guest records and update reservation details.
Coordinate with housekeeping and other departments to ensure guest satisfaction.
Handle guest complaints politely and resolve issues promptly.
Process payments, prepare bills, and maintain cash/POS records.
Provide information about resort facilities, amenities, and local attractions.
Ensure the reception area is clean, organized, and presentable.

Eligibility
Graduate in any discipline (Hotel Management preferred).
1–2 years of experience in a hotel or resort front office (Freshers with valuable communication skills may apply).
Positive communication skills in English and Hindi.
Basic computer knowledge (MS Office, email, hotel PMS software is an advantage).
Pleasant personality with a qualified appearance.
Willingness to work in rotational shifts, weekends, and holidays.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Desk Executive Balod (India)
🏢 The Empyrean Lake Resort
📍 India