Production Support Engineer

Experience: 2–5 Years
Location: Bengaluru / Remote
Employment Type: Full time

Job Summary

We are looking for a Production Support Engineer to monitor, troubleshoot, and maintain production applications, including AI-based applications. The ideal candidate should have hands-on experience with SQL, Python, APIs, Cloud, Docker/Kubernetes, logging, and monitoring tools.

Key Responsibilities
Monitor production applications and system performance.
Troubleshoot application, API, and production issues.
Analyze logs and identify root causes.
Handle and resolve production support tickets and incidents.
Perform SQL queries for troubleshooting and data validation.
Support REST API integrations and troubleshoot API issues.
Work with Cloud, Docker, and Kubernetes environments.
Coordinate with Development and DevOps teams for issue resolution.




Ensure application availability, stability, and performance.

Required Skills
2–5 years of experience in Production/Application Support.
SQL | Python | REST APIs | Cloud
Docker | Kubernetes
Application monitoring and log analysis.
Troubleshooting and incident management.
Positive communication and problem-solving skills.

Valuable to Have
Experience supporting AI/ML applications.
Knowledge of AWS/Azure/GCP.
Experience with Datadog, Grafana, Prometheus, Splunk, or similar tools.
Linux/Unix and ITIL knowledge.

Pay: ₹40,000.00 - ₹80,000.00 per month

Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru, Bengaluru Urban District)

📌 Production Support Engineer Bengaluru
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