Utilize Galileo, Sabre, and Amadeus ticketing software efficiently.
Process flight reservations, changes, and cancellations.
Provide ticketing support and resolve booking issues.
Ensure compliance with airline policies and regulations.
Detailed understanding of fares and ticketing rules for airlines
Assist customers with travel inquiries and options.
Collaborate with the team to optimize ticketing processes.
Stay updated on software features and industry trends.
Background in Business Travel, leisure travel, or airline reservations is required.
Support, mentor, and coach junior Travel counselor colleagues.
Qualified, with a sense of urgency, and able to multi-task, accept, and adapt to change in a timely manner.
Ability to perform group bookings, domestic and international.



Keeping positive repos with airline sales agents for better fares and deals.
To guarantee customer satisfaction, handle ticket concerns, delays, and calling off.
Capable of handling client and student queries and providing the best support.
Up-Selling and Cross-selling—converting calls to sales.

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
total work: 3 years (Required)

Work Location: In person

📌 Ticketing Staff Mumbai
🏢 Millennia Tours And Travels Private
📍 Mumbai