Operations Management
Oversee day-to-day restaurant operations to ensure smooth functioning.
Monitor service quality, food presentation, hygiene, and cleanliness standards.
Ensure compliance with company policies, health, safety, and food safety regulations.
Manage restaurant opening and closing procedures.
Coordinate with kitchen, service, and support teams for efficient operations.

Hospitality & Guest Experience
Deliver exceptional customer service and ensure guest satisfaction.
Handle customer complaints, feedback, and service recovery professionally.
Build robust relationships with regular and VIP guests.
Monitor guest reviews and implement improvements to enhance customer experience.
Ensure a welcoming and hospitable environment at all times.

Team Management
Recruit, train, and supervise restaurant staff.
Conduct performance evaluations and provide coaching to improve productivity.
Prepare staff schedules and manage manpower requirements.




Foster a positive work culture and maintain employee discipline.
Ensure adherence to grooming and service standards.

Financial & Cost Control
Monitor sales performance and achieve revenue targets.
Control food, beverage, and operational costs.
Manage inventory, stock levels, and vendor coordination.
Review daily sales reports, cash handling, and billing accuracy.
Implement strategies to improve profitability and operational efficiency.

Business Development & Marketing Support
Support promotional activities and marketing campaigns.
Identify prospects to increase guest footfall and repeat business.
Develop customer engagement and loyalty programs.
Coordinate with marketing teams for events and special promotions.

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages:
Leave encashment

Work Location: In person

📌 Restaurant Hospitality & Operations Manager Charni Road
🏢 Nornament Designers
📍 Charni Road