Working time : 10 AM to 7 PM
Working days : Monday to Saturday (Sunday Alternative - Take off for another working day)
Responsible to build excellent customer relationship.
Ensure profile completeness of registered customers.
Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements.
Ensure customer retention and renewal of membership by providing effective customer support services
Responsible for the upkeep of the retail infrastructure
Handling sales cash as per process and generating Pay in slips on receipt of payments and uploading the challan on the retail interface to support reconciliations
Maintaining internal logistics and providing timely details of petty cash to the Head Office.
Complying with corporate governance norms and ensuring all documents are updated for audit.
Ensuring timely opening and closing of the outlet and keeping it operational during functional hours.
Striving to achieve set revenue targets.