08 Aug
|
Upasana Gosalia
|
India
08 Aug
Upasana Gosalia
India
Key Responsibilities
Front Office Management
Greet patients and visitors upon arrival, providing exceptional customer service.
Answer phone calls, emails and direct inquiries to appropriate parties.
Schedule, confirm, cancel and reschedule appointments for patients.
Patient Communication
Explain clinic procedures to current patients and assure their comfort.
Manage the communication between patients and the dental staff.
Collect patient feedback and share it with the management team for review.
Administrative Tasks
Process and manage vendor invoices.
Maintain accurate financial records, including managing cash and issuing receipts.
Keep patient files updated, and maintain confidential information.
Clinic Upkeep
Ensure the waiting area and reception desk are clean and well-organized.
Monitor and order office supplies as needed.
Liaise with cleaning staff to ensure the clinic’s upkeep.
Requirements
High school diploma or equivalent.
Previous experience in a reception or customer service role preferred.
Robust communication and organizational skills.
Basic knowledge of computers.
Ability to multitask and manage time effectively.
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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