Panjim Gymkhana Riverside Suites

Job type : Full time

Work Location - In person

The role requires willingness to work on a rotational shift basis, including night shifts as per operational requirements.

Key Responsibilities:
Welcome and assist guests in a skilled and friendly manner
Handle guest check-in and check-out procedures
Manage room reservations, bookings, and guest information
Attend guest queries, requests, and complaints promptly and professionally
Handle telephone calls, emails, and general guest communication
Coordinate with other departments for smooth operations
Prepare and maintain front office records and reports
Handle billing and payments (No cash)
Provide information regarding hotel facilities, services, and local attractions
Maintain cleanliness, discipline, and professional appearance at the front desk

Requirements:




Previous experience in Front Office / Hotel Reception preferred
Freshers with good communication skills may apply
Good verbal and written communication skills
Basic computer knowledge and willingness to learn hotel software
Ability to work in shifts, including weekends and holidays
Customer-oriented attitude with good problem-solving skills

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Food provided
Provident Fund

Experience:
Front Office / Hospitality operations: 1 year (Preferred)

Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

📌 Front Office Associate Panaji
🏢 Panjim Gymkhana
📍 Panaji