Job Title: Customer Relationship Associate

Location: Indore (or your company location)
Experience: Freshers / 0–2 Years
Employment Type: Full time

Job Summary

We are looking for a Customer Relationship Associate to build and maintain strong relationships with customers, address their queries, and ensure a positive customer experience. The ideal candidate should have excellent communication skills and a customer-focused approach.

Key Responsibilities
Interact with customers via phone, email, and other communication channels.
Understand customer requirements and provide appropriate solutions.
Resolve customer concerns and escalate issues when necessary.
Maintain accurate records of customer interactions and feedback.
Follow up with customers to ensure satisfaction and retention.
Coordinate with internal teams to address customer needs effectively.




Build long-term relationships with existing and potential customers.
Meet customer service and relationship management targets.

Required Skills
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Good problem-solving and conflict-resolution skills.
Basic knowledge of MS Office (Excel, Word, Outlook).
Ability to multitask and work in a rapid-paced workplace.
Positive attitude and customer-centric mindset.

Qualification
Bachelor's degree in any discipline (B.Com, BBA, BA, B.Sc., etc.).
Freshers are welcome to apply.

Interested candidates can share their updated CV/Resume for further discussion.

Pay: ₹10,384.30 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relationship Associate Indrapuri Colony
🏢 Parkhya Solutions
📍 Indrapuri Colony