•Minimum 3+ years’ experience in an NBFC or similar financial institution. •Robust background in sales, marketing, and business development. •Exceptional customer service skills with the ability to handle customer queries effectively. •Ability to manage daily branch operations and ensure smooth workflow. •Solid communication, leadership, and interpersonal skills. •Ability to guide and assist walk-in customers with professionalism. •Positive understanding of financial products, lending operations, and market dynamics.