Job descriptionWe are looking for a Web Consultant (International Sales) to join our team at Digital Mitro Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹14000 - ₹20000 and a agile environment with prospects for growth.

Key Responsibilities:
Handle customer calls in a qualified and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time,



customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

Pay: ₹14,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Hiring For International Sales Process Bidhannagar
🏢 Digital Mitro Private
📍 Bidhannagar