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Job Title: Jr.Engineer – VMware / OpenStack / Cloud (24x7 Support)
Experience: 1–3 Years
Location: Chennai
Shift: 24x7 Rotational Shift

Job Summary

We are looking for a motivated Jr.Engineer with 1–3 years of experience in virtualization technologies - VMware and OpenStack. The role involves supporting and maintaining virtual infrastructure in a 24x7 environment while adhering to ITIL-based processes.

Key Responsibilities
Monitor and manage virtual infrastructure based on VMware and OpenStack platforms
Perform VM provisioning, configuration, and troubleshooting
Handle incidents, service requests, and problem tickets as per ITIL processes
Perform routine health checks and system maintenance activities
Support backup, restore, and disaster recovery operations
Assist in capacity planning and performance tuning
Coordinate with cross-functional teams for issue resolution
Ensure system availability, reliability, and performance





Technical Skills Required
Hands-on experience with VMware (vSphere, ESXi, vCenter)
Basic knowledge of OpenStack components (Nova, Neutron, Cinder, etc.)
Understanding of virtualization concepts and cloud infrastructure
Familiarity with storage, networking, and OS (Linux/Windows)
Knowledge of monitoring tools and backup solutions

Process & Tools
Working knowledge of ITIL framework (Incident, Problem, Change Management)
Experience with ticketing tools (ServiceNow, Remedy, etc.) is a plus

Soft Skills
Good troubleshooting and analytical skills
Solid communication and teamwork abilities
Ability to work in rotational shifts (24x7 support model)
Willingness to learn and adapt to current technologies

Qualifications
Bachelor’s degree in Computer Science / IT or related field
VMware certification (VCP) or OpenStack certification is an added advantage

Preferred
Exposure to scripting (Power CLI/Unix Scripting)
Basic understanding of cloud platforms and automation

Note: This role requires working in a 24x7 support workplace, including night shifts and weekends on a rotational basis

📌 Jr Engineer Cloud Operations Chennai
🏢 Tata Communications
📍 Chennai