Sales Executives are responsible for negotiating sales, costs, deliveries and specifications with buyers and business executives. When their customers make a purchase, they also liaise with shipping companies to track the progress of orders. Other duties and responsibilities of Sales Executives include:
Acting as a point of contact between customers and companies
Negotiating terms of sales and agreements and closing sales with customers
Gathering market and customer information to figure out the customer needs
Responding to customer queries and resolving their objections to get them to make a purchase
Advising product developers on improvements to include in forthcoming product developments and discussing special promotions
Creating proposal documents as part of the formal bidding procedure
Inspecting inventory in stock and the quality of the product on display
Providing customers with detailed and accurate quotations and cost calculations