08 Aug
|
Impact Hr & Km Solutions
|
India
08 Aug
Impact Hr & Km Solutions
India
Key Responsibilities
Branch Operations & Customer Service Management
Oversee day-to-day branch operational processes, cash management, clearing operations, and general ledger maintenance.
Address and resolve escalations from high-net-worth (HNI) and retail clients, ensuring top-tier service standards and quick query resolution.
Manage account opening verification, service requests, locker operations, and electronic fund transfers (NEFT/RTGS/IMPS).
Cross-Selling & Business Growth
Drive portfolio penetration by identifying cross-sell prospects within the existing branch customer base.
Promote retail financial products, including Savings & Current Accounts (CASA), Fixed Deposits, Loans, Credit Cards, Mutual Funds, and Insurance.
Support Branch Managers and team members in achieving monthly and quarterly operational and business targets.
Compliance, Risk & Audit Adherence
Maintain full compliance with KYC, AML (Anti-Money Laundering), and RBI regulatory mandates.
Ensure the branch stays fully compliant during internal, concurrent, and regulatory audits with zero high-risk observations.
Perform regular verification of customer documentation, signature updates, and mandatory record archiving.
Team Leadership & Administrative Coordination
Guide, coach, and supervise frontline desk staff and customer service executives.
Monitor daily operation metrics, turn-around times (TAT), and service error logs to drive operational efficiencies.
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate
Role
Assistant Manager
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik
📌 Hiring For Assistant Manager Axis Bank Nashik (India)
🏢 Impact Hr & Km Solutions
📍 India