Job Title: Telecaller Executive

Job Summary:

We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for making outbound and handling inbound calls, generating leads, explaining products/services, and maintaining solid customer relationships. The ideal candidate should have excellent communication skills and a customer-focused approach.

Key Responsibilities:
Make outbound calls to prospective customers.
Handle inbound customer inquiries professionally.
Explain company products and services clearly.
Generate and qualify leads.
Follow up with potential customers to close sales or schedule appointments.
Maintain accurate records of calls and customer information in the CRM/database.
Achieve daily, weekly, and monthly calling/sales targets.
Resolve customer queries or escalate issues to the appropriate department.
Build and maintain positive customer relationships. (Indeed)





Required Skills:
Excellent verbal communication skills.
Valuable convincing and negotiation abilities.
Basic computer knowledge (MS Office/CRM).
Active listening and problem-solving skills.
Ability to work under targets and deadlines.
Positive attitude and customer-centric approach. (Indeed)

Qualifications:
Minimum qualification: 12th Pass or Graduate.
Freshers and experienced candidates are welcome.
Fluency in Hindi and basic English is preferred.

Experience:
0–2 years of experience in Telecalling, Telesales, Customer Support, or BPO is preferred.

Salary:
As per company standards + performance-based incentives.

Work Schedule:
Full time
6-day working week (or as per company policy).

📌 Telecalling Executive New Delhi
🏢 RB insurance marketing
📍 New Delhi