We are looking for a Guest Relations Executive who is passionate about hospitality and dedicated to ensuring a seamless and delightful experience for our guests. You will be the face of Radha House, handling guest interactions, reservations, and ensuring personalized service that reflects our boutique charm.

Key Responsibilities:
Guest Services:Welcome guests upon arrival with warmth and professionalism.
Assist with check-in and check-out procedures.
Address guest inquiries and resolve issues promptly and effectively.
Reservations & Communication:Manage room bookings and coordinate with the reservations team.
Communicate special requests or preferences to relevant departments.
Provide detailed information about the property, local attractions, and services.
Personalized Experiences:Anticipate guest needs and ensure a tailored experience.
Organize special arrangements, including events, tours, and activities.




Feedback & Follow-Up:Collect guest feedback and communicate insights to management.
Follow up with guests post-stay to ensure satisfaction and foster loyalty.
Administrative Tasks:Maintain accurate records of guest interactions and bookings.
Coordinate with housekeeping and maintenance teams to ensure room readiness.

Requirements:
Prior experience in guest relations, front office, or hospitality (preferred in boutique properties).
Robust communication and interpersonal skills.
Fluency in English; knowledge of Hindi or Konkani is a plus.
Proficiency in basic computer applications and booking software.
A warm, approachable, and solution-oriented attitude.

What We Offer:
Market-competitive salary.
Prospect to work in a picturesque and welcoming environment.
Professional growth within the boutique hospitality industry.

📌 Guest Relations Executive Bardez
🏢 Sidewok
📍 Bardez