Voice Process Chennai

Voice Process Chennai

08 Aug
|
Teamspace Financial Services Private
|
Chennai

08 Aug

Teamspace Financial Services Private

Chennai

Job Description – Fraud Containment Unit (FCU)

Position : Fraud Containment Unit Executive

Fresher Required

Shift : Day Rotational Shift

Week Off: 1 Rotational Week Off

Stipend - 18,000

EmploymentType :Apprenticeship (Govt. NATS Scheme)

This is a 6-month apprenticeship under the NATS Government Scheme

After 6 months, candidates will get government certificate and full time employment with our company

Role & Responsibilities
Monitor and analyze financial transactions to identify suspicious or potentially fraudulent activities.
Investigate alerts related to card fraud, online fraud, UPI fraud, and other digital transaction risks.
Perform customer verification through outbound calls or system checks to validate transactions.
Take immediate preventive actions such as blocking cards/accounts to minimize financial losses.
Maintain accurate documentation and case records as per internal policies and regulatory guidelines.
Coordinate with internal teams (Risk, Operations, Compliance) for timely fraud resolution.
Ensure adherence to defined Turnaround Time (TAT), quality standards, and SOPs.
Prepare MIS reports and update fraud cases in internal system

Location - Ambattur

📌 Voice Process Chennai
🏢 Teamspace Financial Services Private
📍 Chennai

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