Job Purpose: Contact customers and leads, understand their requirements, qualify enquiries, schedule showroom visits, follow up regularly, and maintain accurate CRM records to support sales growth.
Key Responsibilities
Make outbound and receive inbound customer calls.
Understand customer requirements and construction stage.
Qualify leads (Hot/Warm/Cold).
Fix showroom appointments for the sales team.
Follow up with customers until closure.
Update all call details in NeoDove CRM.
Coordinate with Sales Executives and Field Marketing team.
Achieve daily call and appointment targets.
Skills Required
Positive communication skills.
Customer handling and persuasion.
Basic computer & CRM knowledge.
Time management and follow-up skills.
KPI
Call Attempts
Connected Calls
Talk Time
Showroom Appointments
Follow-up Completion
CRM Accuracy
Lead Conversion Support
📌 Telecalling Executive Lucknow
🏢 M/S Akshat Enterprises
📍 Lucknow
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