Work with different functions and teams within the organization.
Process assigned enrollment-related activities accurately and within defined timelines.
Update and maintain process documentation and Standard Operating Procedures (SOPs).
Assist supervisors with reports and other operational activities.
Follow defined guidelines while making process-related decisions.
Manage multiple tasks effectively and perform well under pressure.
Achieve individual SLA, productivity, and quality targets.
Coordinate with internal teams and onshore partners when required.
Technical Skills
MS Excel
MS Word
MS PowerPoint
Internet navigation
Basic computer knowledge