The Role: The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue. This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses.

Responsibilities:
Field Ops & Training
Conduct site visits to partner locations to ensure operational excellence
Provide onsite training to partner staff on equipment, operation, maintenance & troubleshooting
Ensure proper implementation of branding guidelines across all partner locations
Conduct periodic site audits & maintain quality standards
Assist partners in optimising station layout & customer experience

Business Development
Help partners identify & pursue additional revenue streams at charging stations
Develop local marketing strategies to drive customer traffic to partner locations
Build relationships with local businesses, fleet operators & potential B2B customers
Identify & facilitate cross-selling prospects for partners
Assist partners in developing promotional campaigns & local partnerships

Partner Growth Support




Work with partners to analyze local market conditions & competition
Guide partners in pricing strategy & service offerings
Help partners optimise operational efficiency & profitability
Support partners in customer acquisition & retention strategies

Performance Monitoring
Track performance of each location on KPIs % utilization
Customer experience
Increasing repeat business

You should have:
Bachelors degree in Tech, Business, Marketing
3+ years of field sales or business development experience
Valid drivers license & willingness to travel extensively
Experience in training & developing business owners/operators
Experience in retail or franchise business operations

Preferred:
Experience in EV charging or automotive industry
Knowledge of local market dynamics & business networking

Key Skills:
Effective communication & negotiation skills
Self-motivated with ability to work independently
Problem-solving skills
Flexibility to work outside regular business hours

Bachelor's degree in Tech, Business, Marketing with 3+ years of field sales or business development experience. _

📌 Partner Success Manager Ev Charging Solutions Lucknow
🏢 Massive Mobility Pvt.Ltd.
📍 Lucknow