Roles and Responsibilities :
Handle customer inquiries, concerns, and feedback through phone calls professionally and courteous manner.
Resolve customer issues promptly and efficiently by providing accurate information and solutions.
Maintain records of all interactions with customers using CRM software to track progress and improve service quality.
Collaborate with internal teams to resolve complex issues that require escalation.
Job Requirements :
Excellent communication skills for effective interaction with customers over the phone or digital platforms.
Robust interpersonal skills for building rapport with customers from diverse backgrounds.
Ability to work independently in a quick-paced setting while meeting productivity targets.
Convincing power to handle difficult conversations professionally.
📌 Customer Support Executive Bengaluru (India)
🏢 Simply Vyapar Apps
📍 India
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