Act as the primary point of contact for field issue resolution.
Gather and analyze field feedback from the Kenya team.
As vehicle integrator you are required to work on design concepts to resolve the field reported issues, work closely with design engineers for solutions
Collaborate with the India engineering team to plan and implement root cause analysis (RCA), containment actions, and rework plans. Identify future ECNs that needs to be implemented in current production plan
Prepare & maintain Service BOM (SBOM) work with East Africa team to ensure SBOM remains true. Coordinate with sourcing for procurement & supplier quality of the same
Coordinate logistics for spares and replacement parts to resolve customer issues in the field.




Ensure permanent design or process fixes are implemented to prevent recurrence in future products.
Based on the field issues, raise IRTs (Issue Resolution Tracking System). At times carry out design activities and design releases for field supply components
Align with engineering for commonization of parts & interchangeability studies with reference to current projects to support future projects
Work closely with Field team to align on field priorities and execution plans.
Maintain structured documentation of issues, resolutions, and preventive actions.

📌 Vehicle Integration Projects Support Engineer Bengaluru
🏢 Zeno Moto India
📍 Bengaluru